Notice of Privacy Practices Summary

The Triangle, Inc. Notice of Privacy Practices Summary describes the practices of Triangle, Inc. headquartered in Malden, Massachusetts.

Triangle, Inc., Department of Mental Retardation, The Department of Medical Assistance (Medicaid), The Department of Education, United Hand and Rehabilitation, United Home Care, Specialized Health Management, and all licensed personal care physicians. All these entities, sites and locations follow the terms of this notice. In addition, these entities, sites, and locations, may share medical information with each other for treatment, payment or operational purposes described in this notice.

Our Responsibilities

Triangle Inc. is required by law to:

Maintain the privacy of your medical information
Provide a Notice of Privacy Practices explaining our duties and privacy practices
Abide by the terms of the notice currently in effect.

We reserve the right to change privacy practices, and to make the new practices applicable to all information we maintain.

Your Rights:

You have the right to:

Request we restrict how we use or disclose your medical information (we may not be able to comply with all requests).
Request that we use a specific telephone number or address to communicate with you.
In writing, request to inspect and copy your medical information (fees may apply).
In writing, request an amendment to your medical information (we may not b able to comply with all requests).
In writing, request an accounting of how your medical information was disclosed (excludes disclosures for treatment, payment, or healthcare operations, and those for which you have given authorization).

Participant Privacy

At Triangle, Inc., your privacy is a priority. We follow Federal and State guidelines to maintain the confidentiality of your medical information.

How we use medical information?

When you come to Triangle, Inc. either to work or receive services, we use your medical information to treat you, obtain payment for services and to provide the best care possible for you. Examples on how we use your information include:

Treatment

We keep a medical record, upon your admission to Triangle, Inc. This record may include your diagnosis, medications, doctor’s orders, and your response to medications or other therapies. This allows your doctors, nurses and other clinical staff to provide you with the best care to meet your needs.

Payment

We document the units and types of services you receive each visit, so that you, your insurance company or other paying provider can pay us. We may tell your health plan about upcoming treatment or services that require its prior approval.

Health Care Operations

Medical information is used to improve the services we provide, to train staff, students, for business management, for quality improvement and for customer service.

Other Uses We may also use information to:

· Recommend treatment alternatives

· Tell you about health benefits and services

· Communicate with family or friends involved with your case/care.

Information we share

There are times when we are permitted or required to disclose medical information without your signed permission. Examples of these situations are to protect victims of abuse or neglect, criminal investigations, and to avert serious threat to public heath or safety. Please refer to the attached Triangle, Inc. Notice of Privacy Practices for a detailed list of these situations. Any other use or disclosure may only be done with your signed authorization. You may revoke your authorization at any time by contacting the provider who obtained your original authorization.

Need more information?

Write to the Privacy Officer at:

420 Pearl Street

Malden, MA 02148

Call the Privacy Officer at:

(781) 322-0400

E-mail the Privacy Officer at:

jporter@triangle-inc.org

All complaints will be thoroughly investigated, and you will not suffer retaliation for filing a complaint. You may also file a complaint with the Office of Civil Rights in Washington, D.C.